Revamp the Facebook Marketplace Using
- Market characterization for new system concepts
- Next Generation System
Milestone 1
If you are looking to buy or sell a second-hand item, there are numerous applications people can use. Facebook Marketplace is one of the more recent additions to enter the fray but it is already being widely used. While using Facebook Marketplace, users have the option to search for items to buy or list items to sell. What makes Facebook Marketplace unique is that it is an addition to Facebook where you can see ratings of a person as a seller or buyer if they’ve used Marketplace before and can message them using Facebook Messenger. But our team is looking to address current problems that we’ve seen with the system. These problems are:
The ratings system is generic and simple right now with limited options (allows for a happy or sad face and predetermined tags.)
The ratings system is only generic and simple right now with options for a happy or sad face and predetermined tags.
The category system is sorted by high-level items that doesn’t include enough options or details.
The current filtering options are limited and don’t give users a full range of search options.
There are some inconsistencies between Mobile and Desktop versions of Marketplace.
To solve our defined problems, our team is looking to introduce these potential solutions:
Potentially add new options to expand the seller's information on Marketplace. This information will only be on Marketplace
Completely revamp the entire rating system to allow expanded buyer and seller feedback
Expand the current category system to further break down groups of items for easier searching from users
Add new filtering options to help searching for users
Create a new UI/UX that has the same experience between Mobile and Desktop themes
The stakeholders for our project are:
With taking on this project we need to consider these potential thoughts from the stakeholders:
Revamped Facebook Marketplace
New system concepts and UI/UX designs will not bode well with current/new users